Chatswood Clinic – Patient Information
Appointment details and patient registration for Chatswood ENT
Welcome
We look forward to welcoming you to Chatswood ENT. Please review this page for essential details regarding the upcoming appointment.
Intake Documentation
To confirm a booking, we require key preliminary documents in advance of the consultation. This minimises waiting time and maximises time spent with the specialist. Please note that an appointment is not confirmed until we have received a valid referral and completed patient intake form.
1
Patient Intake Form
Please complete registration prior to the consultation. You can use the Patient Registration tab above or complete the online form directly below:
If you are unable to complete the form online, please call reception on (02) 9188 9292. Please arrive 5–10 minutes prior to the appointment to complete paper forms.
2
Medical Referral
We request a copy of the medical referral so the appointment can be triaged appropriately. Referrals may be provided via any of the options below:
- SMS a Photo: Reply directly to the appointment confirmation SMS with a clear photo of the referral.
- Email: Send a photo, scan, or electronic copy to referral@chatswoodent.com.au.
Direct Provider Transmission: Referrers are also welcome to transmit documents via HealthLink (chatsent), Medical Objects, email to referral@chatswoodent.com.au, or Fax on (02) 9188 1611.
3
Results & Diagnostic Records
If the patient has undergone scans, pathology, or hearing tests, please notify reception in advance. Providing the test type, imaging facility name, and approximate date allows our team to request digital access prior to the consultation.
Hearing Loss Symptoms:
An audiology evaluation prior to the consultation provides valuable insight. We offer comprehensive, on-site audiology services directly at Chatswood ENT (often available same-day).
Snoring & Sleep Symptoms:
Our surgeons review data from the free SnoreLab App (track up to 3 nights) or video/audio recordings of paediatric sleep disruptions. Please bring the mobile device containing these recordings to the appointment.
Fees & Medicare Rebates
Consultation fees are payable on the day of service. Most minor in-clinic procedures (such as diagnostic endoscopies or ear micro-suction) are bulk-billed. A valid referral is mandatory to claim Medicare rebates.
Standard Initial
$320 – $380
Medicare Rebate: ~$88.00
Subsequent Visit
$200
Medicare Rebate: ~$44.00
Existing Patient (< 2 yrs)
$250
Medicare Rebate: ~$88.00
Telehealth Follow-up
$100
Medicare Rebate: ~$45.00
Cancellation Waitlist Priority
Having a completed registration form and referral on file enables us to efficiently offer earlier appointments as they become available. Patients without complete records forfeit priority placement and are ineligible for cancellation waitlist offers.
Cancellation Policy
SMS reminders are sent 7 days and 2 business days prior to the scheduled visit. Please reply 'YES' to confirm.
Deadline: Appointments remaining unconfirmed by 12:00 PM (noon) on the business day prior will be reallocated.
Location & Parking
Chatswood ENT — The Gallery, Suite 13, Level 1, 445 Victoria Avenue, Chatswood NSW 2067
Patient Registration
A patient registration form is required to provide your contact details and consent. We typically supply this as a secure form via email. If you are having difficulty with the secure form or wish to complete this before contacting us for an appointment, access our new patient registration form below.
Audiology
Pre-appointment audiology questionnaire — for patients booked for diagnostic audiology at Chatswood ENT.
Podcasts & Media
Explore approachable discussions on sleep health, paediatric ENT conditions, and allergy management with Dr Bill Johnston.
Three Little Things • Ep 20
Sleep Health with Dr Bill Johnston
An in-depth conversation exploring sleep hygiene, adult snoring, nasal obstruction, and surgical vs non-surgical management.
Three Little Things • Ep 24
Your Child's Sleep Health
Focusing on paediatric care, addressing sleep-disordered breathing, enlarged adenoids, and allergic rhinitis in children.
Podbean Feature Episode
Allergy & Airway Management Insights
Practical clinical guidance on chronic nasal congestion, allergy management strategies, and patient pathways.