Chatswood Clinic – Patient Information

Intake Documentation

Patient Intake Form + Referral + Results (optional)

To confirm your booking, we require key preliminary documents in advance of your consultation. This minimizes your wait time and maximizes your time with your Specialist. Please note that your appointment is not confirmed until we have received your referral and completed patient intake form.

Fees & Medicare Rebates

Consultation fees are payable on the day of service. Most minor in-clinic procedures (such as diagnostic endoscopies or ear micro-suction) are bulk-billed. A valid GP, dentist, or specialist referral is mandatory to claim Medicare rebates or access bulk-billed items.

• Standard Initial Appointment: $320 – $380 (Medicare rebate approx. $88.00)
• Subsequent Appointments: $200 (Medicare rebate approx. $44.00)
• Existing Patients (Same condition, seen within 2 years): $250 (Medicare rebate approx. $88.00)
• Existing Patients (New condition OR > 2 years since last appointment): $320 (Medicare rebate approx. $88.00)
• Telehealth Follow-up Appointment: $100 (Paid in advance, Medicare rebate approx. $45.00)
• Vocal Cord Check: $250 (Pre-operative check; does not apply to throat or voice conditions) (Medicare rebate approx. $88.00)

Cancellation & Waitlist Policy

If you request an urgent appointment or ask to be placed on our cancellation list, having your completed patient intake form and referral on file enables us to offer you an earlier opening. Patients without a completed registration form and valid referral on file will forfeit priority placement on our cancellation list.

Cancellation Policy

SMS reminders are issued 7 days and 2 business days prior to your consultation. Please reply 'YES' to confirm attendance. If you do not have a mobile phone, our team will reach out by phone or email.

If a confirmed appointment is missed without notice, a $100 non-refundable deposit will be required to rebook. This deposit is applied toward your fee upon attendance but is forfeited if cancelled with less than 24 hours' notice.

Location & Parking

Chatswood ENT
The Gallery
Suite 13, Level 1
445 Victoria Avenue
Chatswood NSW 2067

Patient Registration

A patient registration form is required to provide your contact details and consent. We typically supply this as a secure form via email. If you are having difficulty with the secure form or wish to complete this before contacting us for an appointment, access our new patient registration form below.

Audiology

Pre-appointment audiology questionnaire — for patients booked for diagnostic audiology at Chatswood ENT.

Podcasts & Media

Explore approachable discussions on sleep health, paediatric ENT conditions, and allergy management with Dr Bill Johnston.